To ensure your Alerts are notifying your employees in a timely manner, you first must make some considerations regarding the delivery type and accessibility your employees have to their computer or mobile device. This article will discuss the necessary considerations.
Cell and Wi-Fi Connection
When preparing employees to begin receiving Alerts, consider how the quality of your cell or Wi-Fi signal may impact the delivery of the alerts. For example, if your factory has poor cell phone strength for an employees cellular carrier, consider opting for email alerts and make sure that your employees are properly connected to your local Wi-Fi network on their cell phones. Conversely if your Amper users will spend most of their time on a factory floor without a stable Wi-Fi connection but have a strong cell phone connection, consider opting for text message alerts. Your factory may have a differing situation so understanding the quality of your cellular and Wi-Fi is key to alerting your employees without disruption or delay.
Another consideration to make is the level of device access your Amper users will have throughout the day. Different users will spend their day in different parts of your facility and may or may not have constant access to a computer. If a user spends most of the day away from their computer, it is important that they understand they will need access to a cell phone to receive alerts and to decide if text messages or emails will more reliably alert them.